All sales are final.  We cannot accept returns and exchanges.* Most of our products are hand-created or for personal use ONLY. 

Glam By Ambam, LLC is not responsible for stolen goods or goods delivered to the wrong address. It is the customer's responsibility to make sure that all information is entered accurately. Glam By Ambam, LLC is not responsible for goods damaged by mail carrier services. Glam By Ambam, LLC reserves the right to provide an exchange or refund for items that display significant & evident discrepancy from the product's description. 

In order to be eligible for a refund or exchange the customer MUST:

1. Ensure the item is unused and in its original packaging

2. Must be in the same condition you received it (picture proof with date and time stamp)

3. Proof of Purchase

If you are granted a refund, a credit will automatically be applied to whatever  payment method you chose  at checkout. Please be patient as this process could take up to 7 business days depending on your financial institution.

Please do not file a dispute with PayPal or your bank as the internal investigation will delay your refund for 21 business days. 

*some items qualify for a money back guarantee. see product descriptions for details

Thank You!